Frequently Asked Questions

  • Valise Vault is a curated collection of pre-loved and vintage designer handbags and accessories, selected with intention and a discerning eye. Each piece is chosen for its rarity, character, and lasting appeal.

  • A Vault Release is the scheduled launch of a curated collection of one-of-a-kind handbags being released from The Vault. Each release features selectively sourced, independently authenticated pieces available for purchase exclusively through our website while available.

    Learn more about The Vault release processs

  • We work closely with trusted sellers and dedicate significant time to sourcing. Every item is carefully evaluated through detailed research, market insight, and close review of condition and authenticity before it is ever offered to our customers.

  • Authenticity is non-negotiable.

    We source exclusively from vetted sellers and provide a second layer of verification through Entrupy upon receipt. Entrupy is a leading authentication technology with 99.86% accuracy, used to confirm every piece we offer.

  • To access your authentication record and verify your certificate details, please click this link and enter the 7-digit Entrupy certificate number found on the tag attached to your handbag.

    Alternatively, you may scan the QR code on the information card included in your package and enter the same 7-digit number.

    Either method will provide access to your authentication record.

  • “Pre-loved” pieces have been previously treasured and are ready for their next chapter. These handbags are less than 20 years old.

    A handbag typically earns “Vintage” status after 20 years. Today, pieces from 2006 and earlier are considered vintage.

  • “Everything old is new again.”

    At Valise Vault, we follow both current and emerging trends while sourcing pieces we believe will remain timeless. Many of today’s most sought-after designs can be traced back to the 1990s and early 2000s.

    Pieces from past decades are often exceptionally well preserved, many having seen minimal use over the years. They also reflect a level of craftsmanship and attention to detail that has become increasingly rare. One notable example is Chanel, who used 24-karat gold-plated hardware on handbags prior to 2008.

    Pre-loved and vintage pieces often represent a standard of craftsmanship, materials, and longevity that is difficult to replicate today.